Customer Service Center
ON Hospital strives to promote mutual growth with primary healthcare institutions that play a key role in regional medical services, providing prompt, accurate, and best medical treatment for patients who request our services. We establish a systematic medical delivery system with primary healthcare institutions based on mutual trust and provide sincere feedback on the results of medical treatments for our patients. We also operate a medical cooperation center to support various collaborations.
In the future, ON Hospital will make efforts to become the core of a systematic medical delivery system and promote mutual growth with regional clinics. We will strive to become a hospital that is always easily accessible 24/7.
Thank you.
In the future, ON Hospital will make efforts to become the core of a systematic medical delivery system and promote mutual growth with regional clinics. We will strive to become a hospital that is always easily accessible 24/7.
Thank you.
ON Hospital Customer Service Center Manager
Guides for Customer Service Center
1 Medical Consultation Hotline
| Dedicated hotline for medical consultations | |
|---|---|
| Dedicated nursing staff | 051-607-0850/0851 |
| Nighttime hotline (for local emergency medical institutions) |
051-607-0119 |
| Dedicated fax for medical consultations | 051-607-0269 |
| Nighttime fax for medical consultations | 051-607-0118 |
2 How to Use
| Methods for Medical Consultations | Dedicated hotline (phone) / dedicated fax |
|---|---|
| Types of Medical Consultations |
Outpatient care / MRI, CT scan requests / Other emergency medical requests / Ambulance requests Download forms (* attached file) View examination request form View MRI, CT scan request form |
| One-stop medical services for patients making requests |
Outpatient appointment / Treatment / Hospitalization / Discharge / Transfer |
| Writing and Sending Medical Response Letters | Pre-call response and fax response |
